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    Choose your question below:

  1. How long will it take for my order to be shipped to me?

  2. What is your refund policy?

  3. What material are your petals made of?

  4. How do I order a custom design or product?

  5. I do not have a paypal account. Will I still be able to make a purchase?

  6. Do you offer gift cards?

  7. Do you ship products outside of the US?

  8. How can I become one of Petal Happy's partners?


  1. How long will it take for my order to be shipped to me?

Customized Orders normally take 4 - 6 weeks to be shipped but rush orders may be placed. It is recommended that all orders be placed as far in advance as possible to ensure timely delivery and avoid rush order fees.

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  2. What is your refund policy?

All products are non-refundable as they are all handmade and immediately go into production upon an order being placed.

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  3. What material are your petals made of?

Our life-like petals are made of a high quality micropeach polyester fabric.

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  4. How do I order a custom design or product?

Simply complete a custom order form and you will receive a price quote within 1 business day. Custom designs include special lengths and widths, monogram work, multiple colors, unique patterns and the addition of trims and crystals.

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  5. I do not have a paypal account. Will I still be able to make a purchase?

You do not need a paypal account to purchase our products. We use paypal because of their secure transaction reputation. All you need is a credit or debit card with a visa / mastercard logo. If you prefer, you can also sign up for an account by contacting paypal directly

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  6. Do you offer gift cards?

Petal Happy now offers a selection of e-gift cards that are redeemable for all of our items and available in any amount.

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  7. Do you ship products outside of the US?

Yes, we are happy to offer worldwide shipping of all our products.

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  8. How can I become one of Petal Happy's partners?

Please contact us with all business inquiries and proposals

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